Services & Important Information
Please read this information carefully to decide if these services are right for you.
Heal Your Zen offers video therapy in North Carolina and Virginia. Utilizing Mindfulness techniques along with Cognitive Behavioral Therapy, you will learn a new way to approach life's challenges. By using mindfulness techniques like breath-work, meditation, grounding, and self-acceptance, you will learn how to manage distressing symptoms. Next, you will learn how to examine and change negative thought patterns, and to challenge those by practicing techniques that can help you make real sustainable change. This process can be useful in treating emotional distress, anxiety and/or panic attacks, excessive worry, depression, difficulty with life transitions, grief and loss, trauma, relationship issues or concerns about addiction in your life or that of someone you love.
ICTORY
Treatment also follows the Trauma Informed Model of Care which recognizes the impact that trauma has on our lives and our emotional and mental well-being. We recognize the significant effect that trauma has on a person's neurological, biological, psychological, and social development.
Lastly, the approach to therapy is Holistic. A Holistic Approach to mental and emotional health considers a person's overall well-being, including their physical, emotional, social, and spiritual health, rather than just their mental health needs or symptoms. This approach recognizes that many factors can affect mental and emotional health, and that a person's path to recovery is influenced by culture, gender, age, and life experiences. Your treatment will be based on your needs and will take into consideration all of the aspects that make you who you are.
Patient Portal & Initial Paperwork:
At the time that your first appointment is scheduled, you will be emailed an invitation to our secure patient portal. There you will complete all paperwork and sign consent forms. You will also complete a client history form and some screening forms on the portal which will give your provider additional information about you prior to your appointment. The secure patient portal is also where you will provide payment authorization, conduct video therapy sessions, manage your appointments, and message your provider.
Treatment:
During your therapy sessions, we will use a combination of education and awareness, cognitive interventions, and mindfulness techniques to help you find solutions to the issues holding you back. You will learn new coping skills and strategies for making the change you want in your life. You will have a supportive place to process your feelings, to heal and to move forward. Treatment will be individualized for your needs and your goals. Relevant articles, handouts and at home work will be given during treatment to help you in this process. Your treatment will be collaborative. We will work together to find solutions to the challenges that are keeping you from the happiness you deserve.
Appointment Reminders:
Automatic appointment reminders are offered as a courtesy. Email reminders will go out approximately 48-hours prior to your appointment and text reminders go out approximately 24-hour notice. Ultimately it is your responsibility to keep track of your appointments and to be respectful of your provider and the time they set aside for you. Fees will apply if you do not cancel your appointment in a timely manner. Please see Treatment Fees for more information on late cancellation/no show fees. You are also responsible for providing current accurate contact information so we can get those appointment reminders to you.
Video Therapy:
Heal Your Zen PLLC offers video therapy sessions in North Carolina and Virginia. We utilize a secure HIPAA compliant platform (patient portal) to conduct these video sessions which you can access on your computer, tablet, or smart phone. It is very important that you have a strong wifi signal, privacy and place to participate in your therapy session without being interrupted.
Other Communication:
Heal Your Zen PLLC offers secure messaging through the patient portal. You can access this service when you create an account. An invitation will be sent by your provider once you have scheduled your first appointment.
Attendance:
Change is difficult to accomplish without consistency. The more consistent you are in attending therapy sessions, the more likely it is that you will be successful in the changes you want to make. That is why it is so important that you make the commitment to yourself to attend each appointment and make your self-improvement journey a priority. This is accomplished by keeping track of your appointments, setting reminders and not scheduling other tasks or appointment at the same time. If you do need to cancel or change an appointment, 48 hours notice is required or a fees applies. Please see Treatment Fees for more information about cancelling or changing appointments and the fees related to late cancellations and appointment changes.
Planning for Safety:
Heal Your Zen PLLC cares about the safety of our clients. Safety and trust are the cornerstones of mental health treatment. As part of your treatment, we'll create a crisis plan in the event that our clinician becomes concerned about your safety. The plan will include who we should contact and what steps you would like us to take to keep you safe. This will be a collaborative process as much as possible while also following state law and the code of ethics for our profession.
Disclaimer: Heal Your Zen PLLC providers do not complete paperwork for any legal purposes such as child custody or divorce, disability, personal injury, emotional support animals, FMLA, etc. If you need this type of paperwork completed for any of these reasons, it is more appropriate for you to find a local therapist to see in-person.